FAQS

What payment methods do you accept?

We accept PayPal, Visa, MasterCard

Which international countries do you ship to?

We ship worldwide and Free international shipping.

Do you restock items that are sold out?

Yes, we do. You can give us your email in order to be notified when the product becomes available.

 

CUSTOMER SERVICE

SHIPPING & RETURNS

Shipping Policy

For our shipping service, we use shipping service from ThailandPost which is reliable and has 100% insurance on what you have ordered.

Also you can track the goods by adding the tracking number in www.thailandpost.com after we have given you the tracking number.

Or when the tracking number in our website status appears as delivering. 

International Shipping Policy

When orders dispatched internationally reach the destination country, they may be subjected to customs clearance procedures which can cause delays beyond original delivery estimates. 

Customs, Duties & Taxes

Buyer or recipient is the importer and must comply with all laws and regulation of the destination country.

Order shipped outside of Thailand maybe subject to customs duties, import taxes or fees required by the destination country

Additional charges for customs clearance, import taxes or fees must be fulfilled by the recipient.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase or if it was a custom order, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.  It must also be in the original packaging. Customer is responsible for return shipping fees.